Ariana Group — AI Caller

All Leads

Edit phone numbers, preview scripts, and launch calls from one place.

Concurrent calls 1 2 3 📞 Call All Leads 🔥 Call Warm Leads ↻ Refresh

All campaigns All service types Technical Cleaning All qualities Warm Cold All statuses Pending Calling Called Failed All attempts Never called Called 1+ times Called 2+ times All durations Dropped <15s Short 15–60s Engaged >60s

#	Name	Phone	Service	Location	Quality	Type	Status	Calls	Campaign	Last result	Actions

Call Activity Log

Shows initiated, ringing, answered, completed, hang-up, and bot/user speaking events stored in the database.

All campaigns Refresh Log

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All Conversations

Each conversation shows status, duration, termination reason, and transcript preview.

All campaigns Refresh Conversations

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Lead Intelligence

Shows lead qualification, score, intent, next action, and reasons from completed conversations.

All campaigns ⬇ Export CSV ↻ Refresh Intelligence

Name	Phone	Status	Lead	Score	Intent	Next Action	Do Not Call	Reason	Summary	Updated

Recordings

All call recordings fetched directly from ElevenLabs. Play in-browser or download.

↻ Refresh Recordings

Started	📞 Phone	Lead	Status	Outcome	Duration	Conversation ID	Recording

📊 Smart Reporting

Calls, leads, pick-up rate and outcomes — all in one view.

All campaigns ↻ Refresh

Total Calls

—

conversations initiated

Pick-up Rate

—

calls answered > 5s

Warm Leads

—

high-intent prospects

Positive Leads

—

scored as leads by AI

Calls per Day — Last 30 Days

Lead Quality

Service Type

Call Outcomes

Lead Status

Create Independent Call

Enter a user name, phone number, and custom script to create a lead and call immediately.

— Select a service —

Warm Cold

— Select campaign —

Call Script — Load a saved script —

📞 Create & Call Clear

How it works

Manual calls are stored as normal leads, so the record persists in the same campaign and appears in every dashboard view.

1

Creates a lead row

The backend inserts a new lead with lead_type=manual.

2

Builds the prompt

Your custom script becomes the highest-priority campaign block in the system prompt.

3

Initiates the call

The app tries ElevenLabs native outbound first, then falls back to Twilio bridge if needed.

Import CSV / Excel

Choose a campaign to import into (or create one on the spot), then upload your file.

Campaign *

— Select a campaign — + New

Create

Auto-call after import ⇪ Upload & Process

Import History

Saved imports remain in the database. Each row shows which campaign was targeted.

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Services

Service types offered by this company — used to tag leads and filter calls.

+ Add Service

Call Scripts

Reusable call scripts — pick one in Manual Call to pre-fill the script field.

+ Add Script

Prompt Preview

Pick any lead to edit the per-call script stored for that lead.

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Auto-Call Schedule

Set working hours per day — the system automatically calls all pending leads inside these windows and picks up new arrivals instantly.

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Refresh

Auto-Schedule Disabled

Timezone UAE — Asia/Dubai (UTC+4)

Day	Active	Start Time	End Time

Save Schedule Weekdays 9–6 All Days 9–6

Campaigns

Each campaign is an independent dataset with its own leads, call script and instructions — like Meta campaigns.

↻ Refresh

+ New Campaign